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Privacy Policy

What is the aim of this policy?

GOSPLIT LIMITED acknowledges the significance of safeguarding your privacy rights and is committed to protecting the personal data that you provide to us.

This Privacy Policy outlines our approach towards handling your personal data and is in compliance with the European regulation of April 27, 2016, commonly known as the "GDPR".

What personal data we collect?

We collect personal information that you voluntarily submit directly to us when you use the GOSPLIT Service. This can include information you provide to us when you set up an account on the GOSPLIT Service, fill in a form on the GOSPLIT Service, create or edit your user profile on the GOSPLIT Service, correspond with us by phone, e-mail or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, or use some other feature of the GOSPLIT Service.

We will indicate to you where the provision of certain personal information is required in order for us to provide you certain features of the GOSPLIT Service.
If you choose not to provide such personal information, we may not be able to provide those parts of the GOSPLIT Service to you or respond to your other requests.

When you use the GOSPLIT Service, the categories of information we collect may include:

- Your contact details, such as your name, email address and phone number;
- Information you upload to personalise your profile, such as your profile picture;
- The online services for which you have created or joined a group to share access (a “ Sharing Group “);
- Your date of birth;
- Your payment details;
- Your country of residence; and
- How you interact with the GOSPLIT Service.

We use this information to operate, maintain and provide to you the features and functionality of the GOSPLIT Service, to address your questions and concerns, to contact you and to help us develop new products and services.

Who is responsible for managing your personal data?

GOSPLIT LIMITED manages the personal data related to your use of the Gosplit.com service.

ROOM 2209, 22/F, 655 NATHAN ROAD, KOWLOON, HONG KONG
Email: [email protected]
Tel: +852 62205467

If a third party login is used, such as Google or Facebook, certain data may be retrieved from that service, such as your name and email. By choosing this option, you are agreeing that such services may share this data with us.

1. Using Your Personal Data

When you create an account, the personal information you add in the forms is stored in order to help you share the costs of your subscriptions with other members.
This data will be shared with our payment processor, Stripe or any other payment processor in accordance with our terms and conditions.
This information may also be stored in our contact relationship management system to help us provide required information about your account status.

Your first name, last name, city and country will be visible to the people you share your private links with, on the subscription page.

2. Recipients of Personal Data

We may transfer your personal data to various recipients, including our team, auditors, subcontractors, financial institutions, and public institutions responsible for debt collection.
We will never transfer, rent, or exchange your personal data for the benefit of third parties.

3. Media

If you upload images to the website, those images will be stored in the same manner as your personal data.

4. Payment data

The data you provide to manage your payments will only be stored on the secure servers of our partner Stripe, which is authorized for these tasks, in accordance with the PCI-DSS standard.

5. Contact forms

All information sent to us via contact forms or e-mail will be stored on our helpdesk solutions.

6. Cookies

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These are for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also set several cookies to record your login information and screen choices. Login cookies last for two days and screen option cookies last for one year. If you select “Remember me”, your connection will persist for two weeks. If you log out of your account, the login cookies will be deleted.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not include any personal data and simply indicates the identifier of the article you have just modified. It expires after 1 day.

7. Your Rights

You have several rights with regards to your personal data, including the right to access, correct, restrict processing, portability, erasure, and file a complaint to a competent control authority.
You may also choose to unsubscribe at any time. If you wish to exercise any of these rights, please contact us at [email protected] or through mail.
You will need to prove your identity, and we may ask for additional information, such as a copy of a signed identification document.

Information we collect about you automatically

We also automatically collect personal information indirectly about how you access and use the GOSPLIT Service, and information about the device you use to access the GOSPLIT Service. For example, we may collect:

- Information about the features you use and the pages you view on the GOSPLIT Service; - Information about your device (such as your IP address, device identifier, device type, model and manufacturer) - Information about your usage patterns (such as how often you use the GOSPLIT Service and your language settings).

We use this information to provide you the features and functionality of the GOSPLIT Service, to monitor and improve the GOSPLIT Service and to develop new products and services.

We generally collect personal information automatically through SDKs, software provided to us by third party analytics platforms that has been integrated into the GOSPLIT Service. If you would like to opt out of us collecting information in this way, please contact us using the details at the middle of this Privacy Policy.

We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.

We may anonymise and aggregate any of the personal information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the GOSPLIT Service and developing new products and features. We may also share such anonymised and aggregated information with others.

Technical and functional Cookies

To ensure the proper functioning of the website and provide you with the best possible experience, we use technical and functional cookies.
These cookies are essential for the smooth operation of the website and are used throughout your navigation to facilitate it and perform certain functions.
For example, they may be used to remember the information you enter in a form or your preferences for language or website presentation.
Below are the technical and functional cookies we use.
Cookie Name: gosplit_session
Cookie function : Allows you to log in automatically on GOSPLIT
Length of retention: 365 Days

Your preferences regarding Cookies

Cookies that are exempt from consent

Certain types of cookies can be set without obtaining your explicit consent, including:
- Technical and functional cookies that are necessary for the proper functioning of the website.
- Certain audience measurement cookies or cookies used for testing different versions of the site to improve its content.

Accept or reject cookies with your explicit consent

Consent is required for all other types of cookies, including advertising cookies, social media cookies, content personalization cookies, and some audience analysis cookies.
You have the freedom to either accept or decline the use of these cookies.
You may choose to accept or decline these cookies during your initial visit to the website.
You may also change your cookie preferences at any time by clicking on the provided link to modify your settings on a broader scale.

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